terms-conditions tag


This page (together with the documents referred to on it) tells you the Terms and Conditions (TOS) on which we supply any of the products (Products) listed on our website www.atmayfair.com (our site) to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our site. You should print a copy of these terms and conditions for future reference.

Please check the box marked “Accept Terms and Conditions” on the order form if you accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 16 you must let your parent or guardian know about AtMayfair’s Privacy Policy before you register to use this Site or any of this Site’s services. We reserve the right to only accept orders from those over 18 however.

We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.


1.1 We operate the website www.atmayfair.com. We are 11Eight2 Ltd, a company registered in England and Wales under company number 8273277 and with our registered office at:

Rainmaking Loft London,International House,1 St Katharine’s Way,
London E1W 1UN,United Kingdom.

1.2 Our VAT number is TBC.

1.3 “AtMayfair” word and image is a UK pending application trade mark of our parent company 11Eight2 Ltd.


2.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

2.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

2.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

2.4 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.


3.1 We do not accept orders from addresses outside the countries listed on our site.


4.1 To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customer.services@atmayfair.com.  We may also change registration requirements from time to time.

4.2 The account password you provide should be unique and kept secure, and you must notify AtMayfair immediately of any breach of security or unauthorized use of your account.

4.3 Please refer to our Privacy Policy for information about how we use your data.


5.1 In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

5.2 The Site is available only to individuals and others who meet the AtMayfair terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to AtMayfair, whose applications are acceptable to AtMayfair and who have authorized AtMayfair to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Any products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, AtMayfair reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

5.3 By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where AtMayfair feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

5.4 Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

5.5 Please refer to our Privacy Policy for further information about how we use your data.


By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old;


7.1 All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

7.2 AtMayfair offers products for sale on behalf our designer supplier and do not hold any stocks for these products.

7.3 All orders received by AtMayfair are fulfilled by our designers. Please be aware that we may be unable to fulfil any orders due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the any Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.

7.4 AtMayfair will store a record of your transactions for a minimum of one year.


8.1 Prices shown on the Site are in GBP, Euros or USD and are inclusive of VAT at the applicable rate and the applicable delivery charges will be as quoted on our site from time to time, except in cases of obvious error.

8.2 Product prices listed on our site include VAT. However, if the rate of VAT changes between the date of your order and the date of delivery, the VAT you pay will be adjusted, unless you have already paid for the Products in full before the change in VAT takes effect.

8.3 All prices and offers remain valid as advertised from time to time. The GBP or Euros price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of error.

8.4 Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which you have already received a Order Confirmation.

8.5 If you are a customer whose credit/debit card is not denominated in Sterling or Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

8.6 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced.We normally verify prices as part of the dispatch procedures so that, where a Product’s correct price is less than the stated price, we will charge the lower amount when dispatching the Product to you.